I went back to the Philhealth office at Brickroad Cainta Branch and was delighted to see the quick and friendly way the people at the counter do their job. What a big difference from the Philhealth I knew of five years ago when I followed up my father’s claims when he underwent dialysis for six months before he died. Back in those days, the Philhealth office somewhere along Shaw Blvd. was a typical government office where you have to ask thrice before you reach the proper person to address your requirement and mind you, some of them were not that polite. I almost gave up hope of ever seeing a government agency with an excellent service.
Kudos Philhealth!
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